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What forms of payment are accepted?

Payment for a Leaders Conference or Discovery Exhibition Pass is accepted in US Dollars (USD) only. We accept MasterCard, Visa, Diners, JCB, and American Express. Wire Transfer is accepted when final payment exceeds USD 5,000.

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Where can I find my invoice?

Your invoice will be emailed to you when payment is complete.  Alternatively, you can log in to your registration account and click on Invoices.  You will be able to download a copy.
 

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Can I cancel my pass?

ALL SALES ARE FINAL.  Cancellations, as well as "no shows" will be liable for the full registration fee. Cancellation of travel and hotel reservations are the responsibility of the registrant. Please consult the Attendee Terms for full details.

Exhibitor and Partner Registration System ("E&P") users with complimentary allocations should log into their account and check the registration status of the pass they wish to cancel.  Please consult your E&P User Guide for further information.

If you received a complimentary pass or purchased a pass from an Exhibitor or Partner, cancellation or substitution may be at their discretion. Contact the Exhibitor or Partner for more information.

Paid attendees can send a substitution request if they are no longer able to attend.  Please email [email protected].

Once a pass has been used to enter the venue, substitutions cannot be made.

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What credit cards do you accept?

We accept MasterCard, Visa, Diners, JCB and American Express.

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What currencies do you accept?

We only accept payment in US $

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Can I pay by wire / bank transfer?

You can pay by wire / bank transfer when the transaction amount exceeds $5,000.  Please ensure your payment is made in advance of the event as you will not be able to access your Digital Access Pass, which is required for entry into the event.  The cut-off date for wire transfers is September 27, 2024

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Can I downgrade my pass?

Downgrades of passes are permitted but will still be liable for the full registration fee of the original pass purchased.  For more information, please see our Attendee Terms.

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How can I change my invoice data?

Please email [email protected] specifying precisely what details would you like to change and how would you like them to appear on the invoice.  Once received, we will proceed with the modification as soon as possible.

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