Speaker Bio
Danielle Pike is a seasoned professional with a diverse background in sales, technical integrations, and customer experience. Throughout her career, Danielle has demonstrated a remarkable ability to bridge the gap between technology and service delivery, effectively translating complex technical concepts into actionable strategies for businesses. With a passion for customer and employee experience, Danielle has been instrumental in driving innovation and delivering exceptional solutions throughout her career. With over two decades of experience, she has consistently demonstrated a strong commitment to helping businesses enhance their customer and employee interactions to achieve positive outcomes. Her current role is in the field of real-time omnichannel orchestration, currently lending her expertise to CSG, a leading player in the industry.